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Lucy Dolan, our founder, was inspired to start zigzag whilst studying for her Masters in East Asian Art, where she discovered the Chinese practice of Cha Dao - "the way of tea".  As much about the ritual as the drink itself, Cha Dao is a philosophy of wellbeing, designed to promote balanced, conscious thinking.  Following a meeting with The Prince's Trust and a few years carting tea around East London markets, Lucy's tea is now stocked in some of London's top independent hotels, restaurants, cafes & delis including The Shard. "I'm pushing for people to slow down," she says.  "And tea is definitely the yin to coffee's yang." (Interview with Alex Moore, Brave New World, 19.07.17)
No added flavouring, nothing artificial
We only use ethically sourced whole leaf for our single-origin tea and whole herbs + spices for our herbal tisanes.  Unlike mass produced tea bags where ingredients are often crushed, ripped, curled to increase surface area, we keep our ingredients whole for that super fresh taste. 
We believe in a more sustainable tea industry taking care to source directly from independent growers who believe in employee welfare as well as quality of the finished product.  Our pyramid tea bags do not contain any nylon but are made from a bi-product of corn starch and are fully biodegradable.  The tea bags decompose over a period of about 12 months, into carbon dioxide and water when buried.  We use specialist machines to form and fill our pyramid tea bags. They are cut and sealed using an ultrasonic wave (sound energy) which means they do not require any plastic or heat sealing which could affect the ingredients and ultimately the flavour of the tea.