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Our Vision

zigzag is a premium range of natural tea products which ethically source the very best ingredients to deliver a great tasting tea experience. We do this because we believe tea helps people find the space needed to reconnect. Make Space for Tea. 

Our Name

The zigzag symbol has been used for millennia by cultures across the world. It's an instinctive and inclusive pattern that naturally crosses boundaries of time and space.  Tea is a global beverage enjoyed by diverse cultures with recipes and blends from Bubble Tea to Earl Grey.  At zigzag we sustainably source the very best teas and ingredients the world has to offer, creating an inclusive space that promotes tea's natural ability to offer balance and connection. 

Our Story

Zigzag tea was founded in 2015 by Lucy Dolan following a life changing journey across South East China as part of her Masters in East Asian Art (China, Japan and Korea).  It was during this trip that Lucy learnt about the origin and history of tea, and experienced some of the finest teas in the world.  She realised having tasted truly fine tea and felt the subtle power of the tea ritual, that she would make it her mission to improve the mass market factory produced tea culture in the West.  She visited Yiixing clay factories, experienced traditional Gong Fu tea ceremonies and was particularly moved by the experience of tea drinking as a philosophy of wellbeing, designed to promote balanced, conscious thinking, also known as Cha Dao - the way of tea.  

Our Values

We believe in a more sustainable tea industry from bush to cup, taking care to source from independent growers across the globe who believe in employee welfare as well as quality of the finished product.  Our pyramid tea bags do not contain any nylon but are made from a bi-product of corn starch and are fully biodegradable.  We use specialist machines to form and fill our pyramid tea bags, which are cut and sealed using an ultrasonic wave (sound energy) which means they do not require any plastic or heat sealing which could affect the ingredients and ultimately the flavour of the tea.